Owner FAQ

Most property managers are either realtors dabbling in management or landlords treating it as a side project. We're different. Sheepdog was built from the ground up to maximize investor returns with a data-driven, systematic approach that eliminates costly mistakes and inefficiencies.

Faster Leasing & Better Tenants — We combine expert marketing, professional photography, and virtual tours to attract high-quality tenants quickly. We don't lease to the first qualified applicant — we choose the best.

Full Transparency — Your owner portal gives you real-time access to financials, maintenance requests, and lease documents. No surprises.

Proactive Management — We don't wait for problems. Routine inspections, preventative maintenance, and tenant communication keep your property protected.

We can start the process the same day you inquire. How long it takes to get the property on the market depends on its current condition. Once the property management agreement is signed, we begin work immediately and list the property as soon as practical. If your property is ready to rent, taking photos and placing the listing should take no more than a few days.

Residential single-family homes, townhomes, condos, and small apartment buildings. We do not manage short-term rentals or Airbnbs, but we are happy to recommend a manager who does depending on the location of the property.

No. Once you sign the property management agreement, we handle everything to get your property rent-ready. Our full-service management includes coordinating and overseeing all necessary work, from minor repairs to major renovations. We work with Denver's top vendors, many of whom prioritize our projects because of our steady volume.

We charge a 10% maintenance coordination fee, but we often secure vendor discounts that offset or exceed this fee, ensuring you get high-quality work at a great value.

Pricing your rental correctly is the single biggest factor in maximizing returns. Too high? You'll face long vacancies. Too low? You leave money on the table.

AI-Driven Market Analysis — We use advanced pricing tools and real-time market data to set a competitive but realistic rate.

Local Expertise — Algorithms aren't perfect. We manually adjust pricing based on neighborhood trends, seasonal demand, and tenant quality.

Application Flow Monitoring — If we're not getting applications, we know immediately and can adjust the price before vacancy costs mount.

A bad tenant can cost thousands in lost rent, repairs, and legal fees. That's why tenant screening is the most important thing we do — and we take it seriously.

Comprehensive Background Checks — We check credit, criminal history, eviction records, and bankruptcies.

Verified Income & Employment — We confirm job stability and income, and call employers directly.

Rental History Verification — We speak with previous landlords to check for late payments, damages, and lease violations.

This approach reduces vacancies, minimizes tenant turnover, and prevents costly evictions — keeping your rental cash flowing.

Yes. In Colorado, it is against fair housing laws to discriminate against sources of income, so we do accept housing vouchers. The good news: your rental income is guaranteed by the government, and housing voucher residents typically stay longer than non-voucher residents. They are also screened using all of our other criteria and often take great care of their homes.

Typically 50 weeks for new tenants (which affords us more legal flexibility) and 12 months for renewals. Sometimes leases are longer or shorter to get a property onto the normal market leasing cycle, or to accommodate owners or tenants.

Colorado law regulates many aspects of the applicant screening process including security deposit limits. Our security deposits are structured to provide maximum protection to the owner while ensuring minimum financial impact to a qualified applicant.

We hold the deposit in our trust account. Trust account regulations are strict and complex. We use Enterprise Bank — one of the few banks nationally that specializes in property management trust accounts and is able to structure them properly.

If a tenant stops paying, we act immediately to protect your cash flow and minimize losses.

Strict Rent Collection Policies — Rent is due on the 1st, and we follow up on any late payments immediately.

Automated Late Fees & Notices — We enforce lease terms consistently to encourage on-time payments.

Legal Compliance — If necessary, we handle the entire eviction process within Colorado's legal framework.

$1,500 Eviction Guarantee — If a tenant we placed needs to be evicted, we cover up to $1,500 in eviction costs. We handle everything so you never have to deal with late payments, legal issues, or tenant excuses.

We handle 100% of maintenance so you don't have to worry about calls in the middle of the night.

24/7 Emergency Maintenance — Tenants can request repairs any time, so your property is always protected.

Online Tenant Portal — Tenants submit requests digitally, ensuring fast response times and full documentation.

AI-Assisted Troubleshooting — Before dispatching a vendor, we attempt to resolve minor issues remotely, saving you money.

Vetted Vendors & Cost-Controlled Repairs — We only use trusted vendors and approve work orders before anything is done.

You get full transparency, with every maintenance request and vendor invoice logged in your owner portal — but you only need to be involved if you want to be.

Yes. We guarantee we will send rent payments to owners no later than 10 days after we receive them from the tenant — or we will waive that month's management fee. In practice, rent is generally sent prior to the 15th of the month.

Monthly statements and end-of-year tax forms and reports. We are happy to pull any other reports you need throughout the year by request.

Yes. We offer the following guarantees — for full details, see our Guarantees page.

• $1,500 Eviction Protection Guarantee
• $1,500 Pet Damage Guarantee
• Rent Loss Protection Guarantee
• No Money Upfront Guarantee
• Legal Compliance & Liability Protection Guarantee
• $5,000 Sales & Purchase Commission Discount Guarantee

Yes. Our leadership holds State of Colorado real estate brokerage licenses, are members of the local REALTOR association, and are active members of NARPM. None of our licensed staff have ever been subject to any formal complaints or disciplinary actions.

We offer 24/7 emergency maintenance, with our agents employing AI software to help troubleshoot issues before dispatching a vendor. Property owners are given our CEO's cell phone number during onboarding and he will pick up or promptly return calls as he is able. For non-emergency service, we are available during normal business hours.

Tell us as soon as you can and we will do everything we can to help. We offer comprehensive brokerage services — or if you have a real estate agent, we will work with them to coordinate everything needed to help the property sell.

We value long-term partnerships. Our management clients receive a $5,000 discount on all brokerage commissions when buying or selling with us.

Yes! We would love to help you buy or sell your property. All management clients receive a $5,000 discount on all brokerage commissions when buying or selling with us. This applies to any real property, not just their rental.